Primary Responsibilities主要职责
·Doing negotiation with the business team and travel team about operations well. Promote the events positively. Expand the customer’s source, on the premise that to meet the highest interest of hotel. Sign the sales contract, and ensure sales plan would be finished.
·Deal with the letters and telephones about the meal and banquet booking or meeting of major clients, welcome their visiting. Keep and develop the business relationship well.
·Do communication and coordination job well with all department, check and implement about the contract administration and the arrangement of the important banquet or meeting, ensure achieve the sales promise.
·Set up each business negotiation profile. And set up the individual profile of food and drink frequent guest.
·Protect the benefit of hotel; obey sales and activity rules of hotel strictly.
·Give a polite compliment to honored guest of hotel, know whether they satisfy the service of hotel, whether need some assistances to solve problem.
·Administering every task in the banquet meeting notice list should according to the agreement which signed with clients. And pay attention to the hotel arrangement in reason and right.
·Know the situation of the local and outside company market, keep contact with the potential company, mastery the business sales chance, and supervise the banquet SM to do the sale well of their responsive regions and clients.
·做好与商务团体、旅行团体等进行业务洽谈,积极推销宴会,开拓客源,在满足酒店最高利益的前提下,签订销售合同,并确保销售计划的完成。
·处理主要客户订餐、订宴会或会议的函电,接待他们的来访,与他们保持和发展良好的业务关系。
·与所有部门搞好沟通和协调工作,检查落实合同执行情况以及重要宴会或会议的安排,确保实现销售时的承诺。
·建立各种业务会谈的档案。详细建立餐饮常客的个人档案。
·维护酒店的利益,严格遵守酒店的销售和动作规程。
·进行销售拜访,经常对商务公司、旅行社和政府客户进行个人拜访,建立良好的合作关系和将来业务的联系。
·礼貌问候酒店的宴会消费贵宾,了解是否满意酒店的服务,是否有需要协助解决。
·宴会会议通知单上每项工作要根据与客户签订的协议执行,并注意店内安排合理性和正确性。
·了解本地及外埠企业市场情况,与有宴会会议潜力公司保持经常性联系,掌握销售机会,并跟跟进好所负责区域客户。
Knowledge and Experience知识和经验
·Have more than five years work experiences about sales in hotel, should be engaged in basic level job
·Have the strong ability of social campaign, adapt to changes, and judge. Mastery sales professional knowledge, can guide the subordinate work
·Have the ability of language and can use a foreign language to do operation
·Mastering the knowledge of banquet sales skills, have the strong practice experience and positive attitude to work
·具有五年以上酒店销售相关工作经验,从事过基层工作。
·具有较强的社会活动能力、应变能力及判断能力,熟悉本职工作,掌握一定销售专业知识,能引导下级人才工作。
·具有一定语言文字能力,并能熟练运用一门外语进行业务活动。
·掌握一定宴会销售的技能、技巧知识,并具有较强的实践经验,以及积极的工作态度。
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