1.Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction深入了解和认识酒店的主要目标行业,在必要的时候获取各行业/客户的信息从而最大限度地提高客户体验2.Prepare Weekly Events Forecast and seize upselling opportunities准备每周预期活动表并抓住增进销售的机会3.Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion确保及时跟进和追踪客户和酒店成员的战略关系,从而将生意转换率提高到最高等级4.Supervise the timely delivery of Master Invoice to customers and facilitate payment确保及时提供总账单,促使客人结清费用5.Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated与预订部、市场销售部以及餐饮部紧密合作,确保客户的活动稳定的进行
其他要求
- 年龄要求:28-45岁
- 语言要求:英语-良好
- 计算机能力:良好
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