全日餐厅领班/主管 ADD Captain/Supervisor

1、确保在开始营业前餐厅准备就绪，侍应生和餐桌服务员都遵守开始营业规范；
Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards;
2、确保餐厅运营设备的清洁并正常工作；
 Ensure restaurant operating equipment is clean and in working order;
3、按照酒店的规定保持工服和个人仪表的高标准；
Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy;
4、迎客人光临餐厅，使用餐厅的名称；
 Welcoming guests to the Restaurant, by using the Restaurant name;
5、询问客人是否有预订，如有预定在预订册上做记录；
 Inquiring if they have a reservation and noting it in the reservation book if they do;
6、为客人登记预订并注有用餐喜好，如客人没有预订则在预订册上记录；
 Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book;
7、 周到的满足客人要求；
Being attentive to guest requests;
8、良好的沟通能力；
Good communication skill;
9、具有良好的服务态度和意识；
Good manner, attitude and service awareness;
10、具有解决问题和培训的能力；
Problem solving and training abilities;
11、1年相关工作经历，或与此相当的教育和相关工作经验结合的背景；
1 years related experience or an equivalent combination of education and experience;