Director of Rooms 房务总监

Directes and co-ordinates all subordinate Front Office staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
指导与协调所有前厅下属员工，确保每日运营事宜及时得到处理、客人期望得到满足。
2. Co-ordinates with housekeeping to ensure that rooms are serviced according to guest requirements and vacant rooms are cleaned according to arrival schedules.
负责与客房部协调，确保根据客人要求提供服务以及根据客人抵达时间清扫空房。
3. Control and monitors the room inventory to maximize the hotel yield ensuring strategically controlled overbooking during peak periods.
管理监控客房库存，最大限度提高酒店收益，确保高峰期战略性控制的超额预订。
4. Liaises with engineering to ensure swift response to any maintenance problems.
与工程部联络，确保工程维修问题能得到迅速处理。
5. Liaises with Sales Offices and Reservation Offices to maximize business opportunities and ensure efficient handling of room reservations.
联络销售部门与预订部门，最大限度地发掘业务机会，确保有效地处理客房预订。
6. Prepares, monitors and controls the hotel’s annual Front Office budget.
制定并监督酒店前厅年度预算。
7. Is responsible for the implementation and co-ordination of all Front Office related aspects within the Group’s Balanced Scorecard programmer and for the Group’s profit chain efforts.
负责实施与协调集团平衡计分卡计划、以及针对集团利润链计划的所有前厅相关方面的行动。8. Ensures that employees are selected, trained, evaluated, and rewarded in compliance with existing associates management systems.
确保根据现有员工管理系统来选拔、培训、评估与奖励员工。