Hotel Receptionist 酒店接待員

Responsibilities:
• Manage the check-in and check-out process
• Provide front of the house guest services to guests.
• Attend to all arriving and departing guests.
• Maintain and update guests’ profiles accurately.
• Ensure all brand standards and service standards are delivered to guests inorder to achieve guest satisfaction.
Requirements:
• Diploma or above in hospitality management.
• Good customer services, communication and upselling skills.
• Good command of spoken & written skills in English & Chinese.
• Macau residents only.