洗衣房主管Laundry Supervisor

监督和检查洗衣房员工的工作，确保高质量和高效率。及时，有条理的清洗和存放酒店的布巾和制服，确保满足酒店的洗衣和布巾的需求。
Supervise and inspect the work of laundry staff to ensure a high level of quality and productivity. Clean and store hotel linens/uniforms in a timely, organized manner to ensure that hotel’s laundry and linen needs are met
监督洗衣房各项标准和工作程序的执行
Oversee the implementation of laundry standards and procedures
就这些标准和培训需求提供持续性的改进建议
Recommended changes to these standards and training needs on an ongoing basis
对洗衣系统有最新和全面的知识
Maintain a current and thorough knowledge of all laundry systems
负责管理接班和交班工作，以确保交接班过程的有效进行
Open and close the shift and ensure effective shift hand over
分发和收集钥匙
Distribution and collection of keys
管理洗衣部门所有的呼入和呼出电话
Management of all incoming and outgoing calls to Laundry Department
解决员工受到的不公正待遇问题
Solve employee grievances
依据工作量和高峰期等因素对工作进行分配及变更
Direct task allocations and change according to volume and peak periods
进行质量检查
Perform quality inspections
优先服务贵宾或难应付的客人
Prioritize VIP or difficult guests
配合客房部满足酒店和客人的要求
Liaise with Housekeeping for guest and hotel requirements
确保及时为客人提供洗衣服务并送还
Ensure laundry valet is processed and delivered in a timely manner
协调特别项目(如设备常规检修；存储用品)
Co-ordinate special projects (eg equipment routine service; stock inventories)
处理客人所有的特殊要求
Manage all special requests made by guests
确保部门内工作的一致性
Ensure consistency within the department
确保具有客房类型，设计，设施和位置的全面知识
Ensure you have complete knowledge of room types, layouts and facilities and the location of these
监管洗衣房存储区
Supervise laundry storage areas
保持足够的库存水平
Maintain adequate stock levels
按要求完成库存盘点工作
Complete stock takes as required
维持存货水平
Maintain stock levels
进行交接班说明，确保了解酒店的工作和运营需求
Conducts shift briefings to ensure hotel activities and operational requirements are known