Front Desk GSA 前台接待

这个职位主要是上大夜班！
The Guest Service Agent is responsible for overall guest satisfaction by creating a delightful arrival and departure experiences with guests in accordance with the objectives, performance and quality standards established by the hotel.
根据酒店制定的目标、绩效和质量标准，为客人创造愉快的进店和离店体验，为客人带来整体的满意度。
Must enjoy guest contact and have a natural ability to serve and delight them.
拥有较强的服务意识。
 A team player with ability to multi-task and remain  composed at all times.
沉着冷静，能随机应变，有团队精神。
Basic computer and typing skills.
基本的电脑应用能力。
Good command of English and Mandarin, both spoken and written.
良好的中英文沟通及书写能力。