前厅部经理 Front Office Manager

Specific Job Knowledge, Skill and Ability工作技能技巧要求：
Awareness and sensitivity to the concept of luxury and quality.对奢华和质量的高度灵敏。Responsive and genuine with customers.对客人负责、诚恳。Confident with customers.对客人自信。Going above and beyond the regular duties.超出日常职责。Communicates effectively and clearly.有效清晰交流。Inspires co-operation and commitment.灵感合作和许诺。Adapts work style and ethics appropriately.适当调整工作风格和规范。Actively listens and builds on other ideas.积极聆听、多方位思考。Effectively understands and uses resources.有效理解和利用资源。Is culturally sensitive.文化敏感。
11. Good written and verbal skills. 良好写作和口头表达能力。
12. Strong leadership and people management skills, added with good training skills.
较强的领导和人员管理技能，附加培训技能。
13. Guest oriented and able to confidently build and exceed the service standards.
以客户为导向，并能够自信地建立和超过服务标准。
14. Strong interpersonal skills and attention to detail. 较强的人际处理能力并关注细节。
RequiredQualifications必要的资历要求：
University graduate, excellent command of written and spoken in English and Chinese language.
大学本科，良好的中英文读写能力。
3 or 5 years of extensive Front office operating experience 三至五年相关前厅部管理经验。