主要职责 Main Responsibilities
• 指导客房部各项标准和工作程序的施行
Supervises the implementation of Housekeeping standards and procedures in relation
• 提供持续性的改进建议和培训需求。
Recommends changes to these standards and training needs on an ongoing basis.
• 对客房部所有系统有最新和完整的知识。
Maintain a current and thorough knowledge of all housekeeping systems.
• 负责管理接班和交班工作,以确保交接班过程的有效进行。
Open and close the shift and ensure effective shift hand over.
• 分派公共区域的工作。
Assign tasks of public area.
• 检查公共区域。
Perform public area inspections.
• 配合餐饮和宴会销售满足酒店和客人的要求。
Liaise with Engineering for maintenance issues.
• 确保对宴会厅、餐厅和其它设施有全面的知识。
Ensures to have complete knowledge of function room, outlets and other facilities.
• 管理仓库,按要求完成库存盘点工作。
Manages storage areas.Completes stock takes as required.
• 主持班次例会,确保了解酒店的活动和运营需求。
Conducts shift briefings to ensure hotel activities and operational requirements are known.
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