Housekeeping Supervisor 客房主管

1、Training and check the appearance of room attendant.
培训和检查员工工作情况。
2、Distribute the daily work to room attendant.
分配每日工作给员工。
3、Arrange inspection daily special cleaning.
安排每日计划清洁。
4、 Prepared the pager to room attendant.
为员工准备工作表。
5、Handle over all the out of order rooms and vacant dirty rooms from AM supervisor.
处理早班遗留下来的未清洁房和坏房。
6、Investigate complaints form guest and staff and report it to Executive Housekeeper in log book.
向行政管家汇报员工和客人的投诉。
7、Responsible for all the loan article on record.
对借用物品进行详细记录。
8、Checking the vacant dirty rooms and release it to front office.
将检查后的干净房间汇报给前台。
9、Responsible for keep the record of all the laundry.
对洗衣做好登记。
10、Replenish the mini bar to the room attendant.
给员工补充酒水。
11、Arrange and check the daily inspection cleaning which after finish turn down service.
在开完床后检查和安排员工做计划卫生。
12、Check and report the maintenance to engineering department.
检查和汇报工程问题。
13、Handle the guest complain and other request.
处理客人投诉和其他需求。
14、Collection and checking the housekeeping room boy report, especially the time in and rooms status.
收集员工工作表, 特别注意房态差异。
15、Keep control the must key return back ,make sure no loose.
确保万能钥匙的归还。
16、Responsible for checking the pantry and work storage neatness.
确保工作间清洁。
17、Replenish the guest amenities to staff.
补充客用品给员工
18、Working brie。fing before of the room attendant off duty.
在员工下班前给员工开总结会。
19、Write down the supervisor log book especially the loan article , guest special request.
写交班报告,特别注意写上客人的特殊要求。
20、Any other related duty which may be assigned by the Executive Housekeeper.
完成行政副管家安排的其他工作。