SPA Manager 水疗经理

1、Ensure through effective supervision that all services offered at the Spa are carried out with utmost professionalism, efficiency and courtesy.确保通过有效的管理使得水疗部的所有服务都能够专业，效率，礼貌。
2、Oversee, supervise and monitor all facets of daily operations.监督，管理所有日常运作事宜。
3、Respond actively and quickly to changes in the Spa operations as dictates by the industry, company or hotel.根据酒店公司和行业的需要及时变更水疗部的运作。
4、Undertake any other assignments and duties as may be required from time to time.需要时承揽其他事宜。
5、Participate and assist in the preparation of Annual Department Budget。参与准备年度部门预算。
6、Ensure that expenses are in line, or below, with Department's Operational Budget and that costs are strictly controlled.确保部门开支得当，低于部门运作预算且严格控制成本。
7、Monitors and controls the financial performance of the outlets, helps maximize yield of the outlets and control costs and expenses.监督并控制财务表现，帮助使其最大化获益并控制成本和支出。
8、Conducts frequent shop and warehouse checks ensuring all is in place, including visual displays; and that service procedure, cleanliness and hygiene, repairs and maintenance, employee grooming and manning levels are in order and takes appropriate action when necessary.管理店面和仓库的核对，确保所有物品就位:包括视觉的展示,服务程序,卫生清洁,设备维护，员工仪表和礼节达到标准；并在必要时予以适当协助。
9、Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed guest expectations.监督部门服务标准：确保达到必要的标准，达到或超出客人预期。
10、Interacts with guests actively, soliciting feedback.与客人保持积极良好的互动并及时反馈信息。
11、Contributes to the morale and team spirit of the hotel by maintaining effective relationships with hotel colleagues.与酒店同事保持良好关系，提升酒店团队精神及士气。
12、Protect and preserve the Company’s interest, reputation, and image at all times.始终维护酒店和集团的利益。
13、Efficiency of internal control procedures.有效的内部管控程序。
14、Is polite and professional in any situation where the image or reputation of the company is represented.作为代表酒店形象和名誉的一员，在任何情况下都要表现得礼让和专业。
15、Performs additional duties as directed by supervisors.完成上级领导安排的其它工作。