Assistant Front Office Manager 前厅副经理

1、Directs and co-ordinates all subordinate Front Office staff to ensure that all day to day operational matters are handled on time and guest expectations are met.监管和协调所有前厅下属员工，确保每日运营事务及时的处理并且达到客人期望。
2、Maximize occupancy, revenue and average rate while maintaining high service standards.在维持高标准服务水平前提下尽量提高客房出租率、客房收益、平均房价。
3、Controls the maintenance and updating of guest history files and disbursement of relevant information ensuring guest requests and preferences are implemented whenever possible.控制保存和更新客史资料和相关的支出以确保客人需求和喜好在任何时候都可以得到满足。
4、Co-ordinates the procedures involved in guest recognition programs including VIPs.协调相关确认客人的程序，包括VIP客人。
5. Adhere to complimentary rooms procedure.坚持免费房程序。
6. Ensure Front Office personnel handle guest registration efficiently, promptly and courteously.确保前厅部员工高效、快速、礼貌地处理客人登记。
7、Conduct guest room inspections together with the Executive Housekeeper.与行政管家一起查房。