Sales Manager 销售经理

【岗位职责】
[Job Description]
1. Responsible for the market promotion and sales of hotel room, conference, catering, banquet, and other products, as well as meeting sales targets;
负责酒店客房、会议、餐饮及宴会等产品的市场推广与销售销售指标；
2. Proactively develop new customer resources, expand cooperation channels with enterprises, institutions, travel agencies, and contractual companies, and establish and maintain customer files;
主动开发新客户资源，拓展企事业单位、旅行社、协议公司等合作渠道，建立并维护客户档案；
3. Engage with clients for consultations, customize solutions such as meetings, accommodations, and banquets based on client needs, and complete quotations, negotiations, contract signing, and follow-up services;
接洽客户咨询，根据客户需求定制会议、住宿、宴会等解决方案，完成报价、谈判、签约及后续服务跟进；
4. Maintain existing customer relationships, conduct regular follow-ups, address customer complaints and feedback, and enhance customer satisfaction and repeat purchase rates;
维护现有客户关系，定期回访，处理客户投诉与意见，提升客户满意度与复购率；
5. Monitor local and surrounding market trends, gather competitive intelligence, and assist the department in formulating marketing strategies and phased promotional plans;
关注本地及周边市场动态，收集竞对信息，协助部门制定营销策略及阶段性促销方案
6. Coordinate with hotel front desk, food and beverage, housekeeping, and other departments to ensure customer needs are met and service delivery quality is guaranteed;
协调酒店前台、餐饮、客房等部门，确保客户需求落地，保障服务交付质量；
7. Follow up on accounts receivable collection to ensure timely receipt of sales payments;
跟进应收账款回收，确保销售款项及时到账；
8. Complete other sales-related tasks assigned by superior management.
完成上级交办的其他销售相关工作任务。
【岗位要求】
[Job Requirements]
1. Age 20-40, with a college degree or above;
20-40周岁，大专及以上学历；
2. Basic understanding of the hotel industry, with experience in hotel, tourism, and conference sales;
对酒店行业有基本认知，有酒店、旅游、会议销售经验；
3. Candidates with online sales channels are preferred;
有线上销售渠道者优先；
4. Proficiency in commonly used office software (such as Word, Excel, etc.) is preferred.
熟练使用常用办公软件（Word/Excel等）优先。