Primary Responsibilities主要职责
· Plans and manages sales calls according to Account Management procedures adhering with Accorhotel standards on an annual, monthly, weekly and daily basis.
以雅高酒店的标准通过客户管理程序规划和管理年度、月度、每周和每日销售拜访 。
· Handles all enquiries and leads from potential clients which involves meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
处理所有潜在客户的咨询,包括会议、实地考察、娱乐项目、谈判和撰写合同,并参加推广活动和酒店组织的活动。
· Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
参加由现有的或新的潜在客户的销售活动,通过电话拜访和参加酒店的商业活动并跟进。
· Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
与现有的客户保持良好的关系并征求所有现有的个人、团队,会议每天晚上需要的房间数,以达到酒店的销售目标。
· Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Accorhotel Hotel standards and in order to meet guest satisfaction.
根据雅高酒店集团的标准,组织重要客户的到访,欢送和提供给予他们入住期间的任何帮助,以达到客户的满意。· Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
保持与客户之前的双向沟通,确保客户及时了解酒店发展情况,并及时了解公司变化、市场事件、市场趋势、客户对于酒店及竞争对手活动的反馈。
Knowledge and Experience知识和经验
· Minimum of 3 years Sales management experience
至少3年的酒店销售经验
· A strong understanding of overall hotel business
有很强的星级酒店市场及生意拓展理念
· Must have the ability to understand local markets that affect the business of the hotel
必须有能力了解,影响酒店业的当地市场情况
· Strong oral and written communication skills
较强的口头和书面沟通能力
举报该职位