前台接待 Reception Agent

RESPONSIBILITIES 主要职责
- Demonstrates that all Front Office Standard Operating policies and procedures are performed in all interactions
演示所有前台标准操作策略和流程在所有交互中执行
- Provides a warm welcome and assists guests’ according to Raffles Hotels & Resorts Brand standards
根据莱佛士品牌标准，为客人提供热情的欢迎和帮助
- Remains observant and responds to each guest who approaches the Reception/Front Desk
保持敏锐的观察力，对每一位接近前台或前台的客人做出反应
- Is an ambassador of Raffles Hotels & Resorts by providing an excellent first impression
是莱佛士酒店和度假村的大使，提供了良好的第一印象
REQUIREMENT 岗位要求
- Fluent in English and local language
流利的英语和当地语言
- Good level of engagement with guests
良好的对客服务意识。