宴会主管 Banquet Supervisor

· Supervise maintenance of servicestandards during banquet service operations
在宴会服务过程中监督服务标准
· Assist in developing duty rosterand stationplan
协助制定排班和平面图
· Check on talents discipline, grooming standardsand punctuality
检查人才纪律，仪容仪表和考勤
· Check on guests’ satisfaction andproper handling of feedback and follow-up
调查客人满意度，处理客人投诉并跟进
· Assist Banquet Manager in talentdevelopment, counselling and resolving talent conflict
协助宴会厅经理帮助人才的发展，协调并解决人才冲突
· Weekly entry of Banquet talentovertime and allowances
每周宴会人才的加班小时和补贴
· Keeping track of banquetservice’s operating cutleries and crockery to ensure par level for smoothoperations
宴会厅餐具的盘点，确保正常的运作
· Requisition of items which needto be replenished due to breakages or replacement
由于破损或需要更换的项目的补充
· Responsible for raisingstewarding/dry store requisition form
负责管事部和干货物品的领料单
· Monthly stock takes of both thestewarding equipment and dry store par, with reference to checklists issued bythe stewarding department and cost control respectively
每月参考管事部和成本控制的清单检查管事部设备和干货仓库标准库存
· Maintain all operating equipmentin banquet service and raise Engineeringwork order and co-ordinate damaged items for repair
维护所有与宴会服务相关的操作社会，下工程维修单并跟进损坏设备的维修
· Ensure that all service andstorage areas are kept safe and clean
确保所有服务和存储区域保持安全和整洁
· Attend all meetings and trainingas requested by Banquet Manager
参加宴会厅经理要求的所有会议和培训
· Ensure execution of servicestandards during operations and give training and guidance
确保服务标准的执行并给予培训和知道
· Account and handle cash accordingto established and proper Accounting procedures
根据规定的财务程序合理使用现金
· Assist Food & BeverageOutlets in their operations within peak times when needed
当需要时在高峰期协助其他餐厅的运作
· Assist outlet managers and carryout requests made by the management
协助餐厅经理完成管理层安排的工作