• stablishes a rapportwith guests maintaining good customer relationships.
与客人建立并保持良好的客户关系。
• Personally, andfrequently verifies that guests at conferences and banquets are receiving thebest possible service.
经常亲自证实宴会和会议客人得到的是最好的服务。
• Spends time atconferences and banquets (during peak periods) to ensure that they are managedwell by the respective talents and functions to the fullest expectations.
在宴会厅和会议室区域花时间巡视(高峰时段)以确保人才很好地管理宴会区域并使各个宴会项目达到最佳满意度。
• Ensures that minimumbrand standards have been implemented.
确保贯彻执行酒店最基本的品牌标准。
• Works closely withother Managers in a supportive and flexible manner, focusing on the overallsuccess of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
• Ensures that BanquetService talents work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”.
确保宴会服务部人才以支持和灵活的态度和“团队协作”的精神与其他部门合作。
• Ensures that Banquetstorage and Audio-Visual areas are neat and organized, including the properstorage of props, and equipment.
确保宴会仓库和音响视听设备区的整洁有序,包括对装饰品和设备的妥善储存。
• In the absence ofBanquet Manager, conducts daily pre-shift briefings to talents on preparation,service and menu
宴会经理不在岗时,就每日的准备、服务和菜单为人才召开班前例会。
• Assists the Events teamwith creative suggestions and ideas.
帮助宴会部提出富有创意的建议和想法。
• Liaises with theKitchen and Beverage Department on daily operations and quality control.
针对每日营运和质量控制与厨房密切沟通。
• Assists in therecruitment and selection of all Banquet talents. Adheres to hotel guidelines when recruitingand uses a competency-based approach to selecting talents.
协助所有宴会服务部人才的聘用和筛选。在招聘时遵循酒店指示,在筛选人才时以能力为基础进行选择。
• Experienced in allaspects of banquet service, especially in local function styles
• 在宴会服务的各个方面经验丰富,特别是本地宴会活动形式
• Strong leadership,interpersonal and training skills; sound human resources managementcapabilities to motivate talents to work as a team
• 良好的领导力,人际关系和培训技巧,适当的人力资源管理能力,激励人才作为一个团队来工作
举报该职位