Banquet Captain宴会厅领班

1. Open and close shift in accordance with the manager checklist.
按照经理的检查表来开始和结束一天的营运。
2. Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
与客人进行积极的互动，来寻求反馈。
3. Train, maintain and enforce all Marriott service standards in the Banquet.
在宴会厅中，培训、维持和执行所有万豪的服务标准。
4. Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide.
执行万豪规范的酒吧指南，并进行展示，以确保给客人提供的饮料具有一贯的品质。
5. Properly execute revenue and check control procedures on shift.
在班次上正确执行收入和账单控制程序。
6. Handle daily associate relations (i.e. scheduling, time adjustments).
处理日常员工的协作关系（例如时间调整）。
7. Maintain a safe & sanitary work environment for all associate & guests.
为所有的员工和客人，建立一个安全及卫生的工作环境。
8. Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, and checks).
为宴会厅营运提供尽可能的帮助（例如工作时间表，楼层安排，预定）。
9. Find solutions for problems such as call outs or any other daily problems that may arise.
找到解决如电话服务，或其他每天可能发生的问题的方法。
10. Conduct taste panels and menu classes on a daily basis for restaurant.
主持宴会厅每天的试菜和菜单培训课程。
11. Be on the floor during the shift and assist servers or hostess to ensure guests are satisfied.
确保在宴会厅营运时，协助服务员或领位，在各自的岗位上使客人满意。
12. Ensure that only a quality product is served.
确保服务的食品和饮料有质量保证。