Housekeeper 行政管家

1. Supervise and develop personnel in the department to their maximum effectiveness.
负责部门内部人员的监督和发展以确保达到最大的生产力。
Ø Select and recruit qualified people
选择和招聘有资质的人员
Ø Orient new personnel with situations, facilities, and operating hours
负责向新员工介绍部门情况，设施以及班次时间
Ø Initiate an effective training program, both formal and on the job.
制定可行且有效的脱岗和在岗培训计划
Ø Develop knowledge and skills of employees
负责员工知识技能的提升
Ø Familiarize employees with opportunities for progress and ensure proper advancement
熟悉了解部门员工，确保员工得到进步和发展的机会
2.Understand and Control Costs. Detect waste in productivity in terms of minutes, methods, money, machines, and materials and take the proper action.
必须了解和控制部门成本，时刻发现部门内部生产效率，操作方法，钱财，机器设备，原料等等的浪费情况并确保采取正确的措施。
3. Be aware and initiate improvements. Look and listen to everything with an open mind. There are always ways to improve.
意识到需提升的方面并采取行动。保持思想的开放和畅通的视听渠道，听取不同的改进方法。
4.Establish safe working conditions and practices. Ensure proper cleanliness in all areas. Require staff to wear proper apparel at all times.
为员工建立安全的工作环境，确保所辖区域清洁整齐，并随时确保员工穿着适当。
5.Create progressive reporting relationships with superiors and subordinates.
确保部门在合理的监督和所属关系基础上进行报告。
Ø Communicate Clearly
无障碍的沟通
Ø Ensure understanding of desired objectives
确保期望的目标得到完全的理解
6.Maintain a high quality of housekeeping standards in:
在以下方面确保客房部的高标准：
Ø Rooms 房间
Ø Linen and Uniform 布草和制服
Ø Valet and Seamstress 客衣洗涤和缝补
Ø Lost and Found 遗留物的发现和处理
7. Janitorial and Contract Cleaners 外包清洁
8.Ensure that all these departments look after their equipment and treat it with respect. Cleanliness in all areas is of the utmost importance. Ensure proper maintenance.
确保所有部门的机器设备得到适当的保管，最大限度的确保所有区域的清洁，确保适当的维修保护。
9.Develop decision-making and problem-solving skills. Delegate effectively by:
鼓励员工决策和解决问题的