宴会服务主管 Banquet Supervisor

Responsible for the service of all catering food and beverage. Direct all catering service efforts toward guest satisfaction, the achievement/maintenance of division stands, and profit maximization. 
负责宴会服务，为了满足客人直接参与服务工作，保证部门达到标准和使利润最大化。
OPERATIONS运营
1. Maintain organization of banquet service areas.
维护宴会厅区域的整齐有序。
2. Support banquet assist manage review menu/service (BEO) with  banquet chef and event team on a daily basis.
积极与宴会厅厨师团队和宴会统筹团队每天核对菜单和接待通知单。
3. Co-ordinate all food requirements with the kitchen, including accurate counts for preparation and plating.
与厨房协调所有有关食品的要求，包括数量和出品方式。
4. Personally observe the performance of all Banquet service associates.
      观察所有员工的工作表现。
5. Directly responsible for the grooming standards and appearance of all Banquet service associates.
负责所有宴会厅员工的仪容仪表。
6. Insure that all schedule Banquet functions take place on time and according to plan and make last minute change if in need.
确保宴会会议按照计划准时开始及预计可能的最后变化如果客人需要的话。
7. Make personal contact with guests an assist them with any requests.
      与顾客建立个人联系，帮助他们解决任何问题。
8. Supervise proper tabulation of all banquet checks and be responsible for insuring that all checks are presented to guest for signature.
负责所有宴会账单的准备工作和确保所有账单送交客人签字。
9. Prepare or review a critique made of every function. All problem areas should be noted and either corrected or a proposed solution should be forwarded to the Banquet Operation Manager and Assistant F&B Manager.
准备/复阅每次宴会活动的批评意见，所有的确问题都要表明，要么纠正，要么提供建议给。
10. Keep copies of all BEO’s, along with beverage requisitions.
复印和保存所有BEO单据。
11. Responsible for control and maintenance of all service equipment. Write work orders as necessary.
负责所有服务设备的控制和维护工作。必要的时候填写工作申请单。
12. Bring to the attention of the Banquet Operation Manager for all materials and equipment that required re-ordering or need to be replaced.
对于需要维修或更换的设备，向上级提出建议。
13. Assist the follow-up after the maintenance inspection on a weekly basis.
做好每月预防性的维修检查。
Profile of Competency
工作能力:
Minimum of two years of banquet supervisory experience
最少两年宴会厅管理经验
Demonstrated excellent communication and hospitality skills
出色的社交能力
Demonstrated leadership qualities
领导能力
Demonstrated an aptitude to details
注重细节
Demonstrated excellent organization and planning skills
杰出的组织和计划能力