车队主管/司机Transportation Supervisor/Driver

Job Purpose:
工作目的
Be responsible for the daily operation of the transportation department. To increase the hotel vehicle revenue. Provide transportation service to guests in cars and shuttle bus.
负责车队的日常运作。增加酒店的用车收入。提供小车和定期班车的接送服务
KEY RESULT AREAS
主要工作职责
Supervise and delegate duties to drivers Ensure all drivers welcome/bid farewell to arriving/departing guests in a warm, Friendly and courteous manner, using guest’s name if know it.
管理并安排工作给司机，确保所有的司机能以热情、友好和礼貌的方式向到达/离店客人表示欢迎/送别，如果知道客人姓名，请称呼姓名
When there is no assignment, ensure drivers are to stand by at the hotel’s entrance and offer the service of valet parking. Assist direct traffic and ensure drive way and main entrance is kept free of any obstructions assist direct group coaches and baggage trucks to designated parking area. Have thorough knowledge of the hotel, outlets, hours of operation etc, to be able to answer guest’s questions
在没有工作安排的时候，确保司机能随时在酒店入口处准备，并为客人提供代停车服务。协助指挥团队旅行大客车和行李车停放在指定的区域，协助指挥交通，确保行车道和主要入口保持畅通无阻。彻底了解酒店、各营业场所、营业时间等，以便解答客人的询问。
Keep updated information of transportation service
随时更新交通服务信息
Be completed familiar with all hotel vehicles’ specialties and characters
彻底熟悉酒店车辆的性能和特性
Be responsible for daily mileage and refuel recording. Be responsible for vehicles consumption inventory. Adhere to the vehicles’ maintenance programs and insist cost control
负责记录每日的行车里程和加油情况。负责车辆的耗费盘存。遵守车辆维护程序，坚持成本控制。
Ensure all the licenses, permits and certificates are qualified and in keeping with the demands of traffic administration. Use designated car parking areas
确保所有的许可证、通行证和证书是有资质的，并符合交通管理部门的要求。使用指定的停车区域
Keep good relationship with traffic administration
和交管部门保持良好的关系
Cultivate good working relationship with inter-related departments
同内部相关部门培养良好的工作关系
Daily washing and interior vacuuming of hotel cars and ensure all hotel cars are in good conditions. Assist the FO Manager to select qualified garage for hotel vehicles’ maintenance. To co-ordinate for all cars insurance
每日对酒店车辆进行清洗和内部吸尘，确保车辆的良好状况。协助前厅部经理选择良好的修车厂进行酒店车辆维护保养。协调所有的车辆保险
PERSONAL SPECIFICATION
个人能力描述
1. Extrovert and bubbling personality, courteous and tactful. English speaking is preferred.
性格外向健谈，有礼貌，机智灵活懂英语
2. Minimum 3 years of experience in hosipitality industry, besides 1 year experience in supervisor/ shift leader position
至少3年酒店工作经验, 其中一年担任主管职位
3. Strong sense of principle, professional management ability ,a good team spirit of collaboration, excellent interpersonal skills, honest and reliable, Decency
原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正
4. Have a strong sense of responsibility and learning ability, a good team spirit of collaboration
具有较强的工作责任心和学习能力、良好的团队合作意识 Driver License B and above
驾照B证以上