客房服务员 Room Attendant

Job Purpose:
工作目的
To clean and service guest villas in an efficient and timely manner
ensuring the hotel achieves its guest expectation objectives
以高效、及时的方式为客人提供清洁和服务，确保能够达到酒店客人的期望。
KEY RESULT AREAS
主要工作职责
1.
Cleans and services all guest villas according to
the pre-determined standards as per schedules
根据预先的标准，清洁和服务客房。
2.
Turns down guest rooms in a timely manner as
directed
按要求及时给客人提供开夜床服务。
3.
Reports engineering failures and breakdowns to
immediate supervisors
及时向主管报告工程缺陷
4.
Cleans and maintains housekeeping pantries ensuring
par stocks are properly in order
清洁和维护客房部的工作间，确保存储物紧然有序
5.
Ensures housekeeping carts are clean, tidy and
properly stocked for use
确保客房部的车干净整洁，存放有序。
6.
Check plants and report any problems to supervisor
immediately
检查植物，发现问题立即报告给主管
7.
Report mini bar consumption to the Housekeeping
Supervisor and assist in minibar replenishment
把酒水消费报给客房部的主管，并帮助补充迷你吧
8.
To attend to any ad hoc guests requests ensuring
that they are is properly attended to
留心所有的客人需求，确保得到合理的关注
PERSONAL SPECIFICATION
个人能力描述
· In
possession of all essential faculties
综合素质
· Strong
stamina
精力充沛
· Positive
approach to customer service Ability to cope with pressure.
应对压力的能力