宾客服务接待员（总机）Guest Services Agent(储备)

Handle all incoming and outgoing calls accurately and courteously
代理处理所有传入和传出调用准确和礼貌
Follow records and controls accuratelywake up calls
记录和控制准确的叫醒电话
Follow paging service to guests andstaff member when requested in co-operation with concerned departments
分页服务客人和工作人员要求在与有关部门合作
To assist guests with internationalcalls and directory queries
协助客人的国际电话和目录查询
Ensure to abide by principles of guestprivacy
确保遵守客人隐私的原则
Handles guests needs or requests andreports complaints to the Telephone Manager
处理客人需求或请求和投诉电话经理汇报