信息技术经理 IT Manager

在洲际酒店及度假村®，我们希望宾客感觉风格独特、时尚现代和深入洞悉，这意味我们需要你：
· 亲切、充满自信、体现尊重来展现富有魅力的你。
· 理解和预测宾客的需要、做到细心周到、具主人翁精神、把事情办好，保持专注当下。
· 见多识广、分享阅历、展现你的风格来创造令人感觉特别的时刻，做到令人难忘。
Duties and Responsibilities工作职责
·
Manages and monitors the
operation of all computer hardware, ensures all systems are working and
installed properly, and serves as the primary contact for servicing the
computer hardware
·
监督和管理酒店的所有计算机硬件设施的运行，确保所有系统的正确安装和使用，是酒店电脑硬件设施的主要联系人。
·
Ensures that all systems are
covered by the proper maintenance contracts and that preventive maintenance is
performed as required
·
确保所有系统均具备维修保养合同，并按照要求进行日常的预防性维护工作。
·
Continually keeps informed of
IHG-approved systems and technology that may contribute to improve hotel
efficiency, including, but not limited to
·
应不断了解洲际酒店集团批准认可的那些能夠提高酒店的运营效率的信息系统及技术， 包括但不限于：
o
Computer Hardware systems and
devices including PC LAN technology.
o
计算机硬件系统及设施，包括计算机局域网技术
o
Software operating and utility
systems.
o
计算机软件应用系统
o
Front Office and Accounts
Receivable Property Management Systems.
o
前厅部和应收账款酒店管理系统
o
Interfaces to and from Front
Office Property Management Systems and other Systems.
o
与前厅部管理系统和其他系统的接口技术
o
Back Office Accounting Systems.
o
办公区的财务管理系统
o
PC and LAN based Office
Automation products.
o
与计算机和局域网技术有关的的办公自动化产品
o
Cabling.
o
布线技术
o
Hub / Switch Management
Systems.
o
集线器和交换机管理系统
o
Electronic Door Locking
Computer System.
o
电子门禁系统
o
Computer Virus protection.
o
计算机病毒防护
o
Hotel IT Security and Firewalls
o
酒店信息技术的安全和防火墙技术
·
Provide a monthly written
progress report to the Director/Manager of Finance and Business Support, with
copies to department heads
·
每月向财务及业务支持总监或经理及其它相关部门主管领导提供书面工作进展报告
·
Maintain an up-to-date list of
all computer hardware
·
保持最新的计算机硬件产品清单
·
Manages the configuration
reports, job control languages, program files and data files on the computer
system(s) to ensure maximum operating efficiency
·
管理计算机系统配置报告、程序控制语言、程序文件及数据文件，确保系统最高效地运行
·
Installs and tests corporate
approved program changes to the hotel computer system(s)
·
将公司批准的软件安装到酒店计算机系统上并予以测试
·
Investigates and reports
software problems to the vendor, or to the Regional, Area or Corporate Office
·
调查并向供应商，集团区域或地区办公室汇报所有的计算机软件的问题
·
Understand all standard and customized features and functions of the Hotel front office system, point of
sale system, and call accounting system, including, but not limited to system
security, system reports, manager functions, system utilities and user
functions
·
了解以下洲际酒店集团系统所有的标准和特色功能：酒店前台系统，售货点销售系统，电话计费系统，包括但不限于系统安全、系统报告、管理功能和用戶功能。
·
Trains the selected hotel staff
to take on the major responsibilities during his/her absence
·
培训选定的酒店员工在本人缺勤的情况下可履行主要工作职责
责任范围
Number of employees supervised –
管理的员工
Direct IT Coordinator
直接 信息技术协调员
Indirect NA
间接 无
Annual Operating Profit/Payroll Budget –
年度经营利润和薪金预算
·
Key Metrics –
主要绩效指标
·
Department Budget
部门预算
·
Completion of assigned
tasks/projects
完成分派给的工作或项目的情况
·
Improvement in system processes
系统程序的改进
Decision Making Responsibilities (Decision Rights)决策职责(决策权)﹣
· QUALIFICATIONS
AND REQUIREMENTS任职要求
·
Demonstrated ability to
interact with customers, employees and third parties that reflects highly on
the hotel, the brand and the Company.
·
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
·
Working knowledge of local area
networks and Microsoft Windows
·
具有局域网和微软窗口软件的使用知识
·
Problem solving, reasoning,
motivating, organizational and training abilities.
·
具有解决问题，推理，号召，组织和培训能力
·
Good writing skills
·
良好的写作技能
Qualifications –
学历
·
Bachelor’s degree in Computer
Science, Information Technology or related field.
·
具有计算机，信息技术或相关领域学士学位
Experience –
经验
·
3 years similar position related
experience in hotel or an
equivalent combination of education and work-related experience.
三年酒店同等岗位相关经验或与此相当的教育和相关工作经验结合的背景。