宴会主管

 
RESPONSIBILITIES AND MEANS:
工作职责
-        Briefs personnel on preparations, service and content of drink list.
-        指导员工做准备、服务及酒水方面的工作。
-        Performs all duties as assigned by management.
-        及时完成酒店管理层所布置的所有工作。
-        Takes order, promote outlet’s specials and serves in accordance to the established standard.
-        根据现有的标准，记录客人的点菜并向客人推荐本部的特色菜。
-        Monitors and supervises flow of service at the assigned station/bar.
-        监督并管理本部的服务情况。
-        Takes order, promote beverage specials, prepare and serve all beverages in accordance to the established standards.
-        记下点菜及特色菜，并根据标准来准备、服务所有的酒水。
-        Presents guests check and follow all billing procedures.
-        递给客人帐单，并按照结单程序来走。
-        Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
-        参加每日的晨会及每月的交流会议，讨论、总结有关服务及工作准备情况。
-        Ensure subordinates carry out pre-service duties.
-        确保下级做好服务前的准备工作。
-        Ensure grooming and general appearance of staff conforms to Hotel standards.
-        确保员工保持良好的仪容仪表。
-        Ensure adequate supplies of materials and requisitions for general supplies.
-        确保有足够的用品，并申请所需采购的物品。
-        Ensure all fixtures and operating equipment is in good working condition.
-        确保所有设备及家具处于正常的工作状态。
-        Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
-        汇报有关销售、客人投拆、解决办法、所涉及人员及设备的情况。