前厅部副经理

Responsible for all front office functions and
staff. Areas of responsibility include
Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift
Shop, as applicable. As a assistant department
head, directs and works with managers and employees to successfully execute all
front office operations, including guest arrival and departure procedures. Strives to continually improve guest and
employee satisfaction and maximize the financial performance of the department.
负责前厅部的所有工作。管理区域包括礼宾部、为您服务中心、宾客关系、行政酒廊、前台和零售/礼品店（如果适用）。作为部门助理主管，时刻履行管理职能，指导并与分部门经理和员工完美展开所有前厅部业务，包括客人的到达和离开程序。努力不断提高客人和员工的满意度，使部门的财务财务收益最大化。