西餐厅主管

为顾客服务的三个步骤:
1.A warm and sincere greeting. Use the guest name, if and when possible.
真诚热情的问候，尽可能使用顾客的名字。
2.Anticipationand compliance with guest needs.
预计并满足顾客的需要。
3.Fondfarewell. Give them a warm good-bye and use their name, if and whenpossible
礼貌的道别，尽可能使用顾客的名字和他们说再见。
Toassist the Restaurant Manager in the day to day operations of the restaurant insuch a manner as to maximize revenues andminimize costs with particularattention to complete guest satisfaction, associate welfare, and profitmargins.
协助经理负责餐厅每天的运营，努力降低成本、提高收入、特别是要使顾客满意、员工满意和使利润最大化。