楼层主管

Under the guidance supervision of the Assistant Executive housekeeper
and establish policies and procedures of the Hotel and the Housekeeping Department,
supervise the activities and behaviour of Room attendants / housemen to ensure
clean, orderly and attractive guestrooms and surrounding public area; Suggest
and develop training programs to improve efficiency, productivity and
performance of Room attendants/housemen.
在客房部经理的指导下，建立酒店和客房部的政策和流程，管理楼层服务员的态度和举止行为，确保服务员在清洁房间和周围公共区域时态度是否认真，提供意见和发展培训计划来提高效率及服务员的工作效率和表现。