前台主管

Assists the Front Office Manager in
administering front office functions and supervising staff on a daily basis.
Front office areas include Bell / Door Staff, Switchboard and Guest Services /
Front Desk. Position directs and works with managers and employees to carry out
procedures ensuring an efficient check in and check out process. Ensures guest
and employee satisfaction and maximizes the financial performance of the
department.
协助前厅部经理管理前厅部日常工作，并监督员工。前厅部包括礼宾员 / 门童、总机、宾客关系 / 前台。指导并与经理和员工一起执行程序，确保有效的办理入住和退房。确保客人和员工满意度，使部门财务绩效最大化。