Senior/ Sales Manager高级销售经理/销售经理

Under
the general guidance and supervision of Commercial Director, creates and
implements all sales activities and maximizes business opportunities generating
from corporate accounts, consulates and embassies (domestic and international)
and MICE for hotel. It is required that he/she, together with his/her own team,
develops further product knowledge of hotel as well as strengthening the brand
image in corporate market, supervise onsite sales activities.
在商务总监的监督指导下, 创造并实施所有销售活动，通过公司合约客户，领事馆和大使馆（国内外），会议奖励展会活动等处发现商机，从而使酒店商业机会最大化。他/她必须和他的团队一起，发展酒店产品创意，同时在企业市场中，加强酒店品牌形象, 负责监督所在酒店的销售活动。
1. Establish account data base and keep updating.
建立客户数据库并保持更新。
2. Implement all sales action plans related to the respective market as
outlined in the hotel revenue plan and achieve the necessary goals and targets
set.
根据酒店收益计划中的概述，实施与各自细分市场相关的所有销售行动计划，达到所需要的目标。
3. Maintain a high level of exposure for the hotels in major market areas
through direct sales, telephone and other written communications.
通过销售拜访，电话销售， 传真，通信方式，为酒店在主要市场领域中保持高度的曝光率。
4. Visit regularly large and prestigious customers, identifying prospect
accounts and create corresponding sales activities to create a productive
account.
定期拜访关键大客户，察觉潜在客户并且通过维持销售活动通信来创造新客户。
5. Update DOS on the negotiation / event progress of each group lead that
is being worked on for hotel.
向销售总监及时汇报更新酒店最新进行的谈判/活动进展。
6. Encourage and practice Cross-sells all other Hilton Hotels in China and
other region sister hotels amongst the team.
鼓励团队对其他中国和其他区域的希尔顿酒店的交叉销售，并亲身实践。
7. Closely monitor accounts revenue and business production for all
accounts portfolio of the sales team both rooms and catering business.
为所有销售团队包括房间销售和宴会销售，紧密监督所有客户的账户收入和产量。
8. Be responsible for ensuring a smooth and rational work flow amongst the
hotel, within the sales department, in particular Reservations and Catering
Sales department and other departments that concerns VIP government arrivals.
确保酒店销售部门流畅合理的工作氛围，尤其是酒店内的预订部、宴会销售部和其他与政府贵宾入住的相关部门。
9. Take the lead in monitoring and contracting all RFP Global accounts in
coordination with global account handlers including worldwide ISOs.
与全球客户销售人员包括全球销售总部一起，带领监督和处理所有全球客户的建议书邀请函（RFP）。
10. Be responsible for ensuring a smooth communication and work flow with
ART Asia Pacific in submitting RFP bids and related CREF Forms.
负责确保与亚太区地区价格团队(ART)在提交RFP和CREF过程中保持顺畅的交流和工作
11. Assist commercial director in forecasting all the KPIs related to rooms
in terms of revenue, occupancy and ADR.
协助商务总监预测所有与酒店房间收入，占有率和平均房价相关的关键业务指标。
12. Market intelligence - Identify sources & accuracy of group business
for the hotel and establish solicitation programs to maximize sales.
市场情报——识别确认重要市场消息的来源以及准确性，建立可实施的方案确保销售利益最大化。
13. Closely monitors account revenue and business production. Adjusts
strategies, procedures or account coverage as needed to achieve the planned
goals.
密切监测重要客户收入和生产经营。调整战略，程序和客户范围以实现计划目标。
14. Be involved in drawing up the Business Revenue Plan and budget of the
hotel for specific market segment.
参与制定收益计划和酒店特定市场部分的预算。
15. Closely monitor accounts revenue and business production for all
accounts portfolio of the sales team both rooms and catering business.
为所有销售团队包括房间销售和宴会销售，紧密监督所有客户的账户收入和产量。
16. Help identify sources of individual business and allocate the resources
to develop relationships with them.
协助识别潜力客户来源，与他们建立良好的关系。
17. To supervise and monitor the compilation of accurate account information
and to ensure this information is kept up to date.
监督和管理重要潜力的客户信息，并保证这些信息的及时更新。
18. Maintain professional business confidentiality.
表现职业素养，不泄露商业机密。
19. Establish programs and direct efforts to achieve group and FIT room
night goals and to develop ongoing relationships with customers.
建立计划和指导，使团队和散客努力达到计划的目标，并发展和建立良好的客户群。
20. Monitor sales production and adjust sales activities, account coverage
and sales priorities as necessary to achieve plan goals.
监管销售的产值并且调整销售的行动，争取完成计划的目标。
21. Communications — Development and maintain effective communication
channels.
联系——发展和主张有效的沟通渠道。
22. Selling —Manage Key Accounts.
销售——管理重要的客户。
23. Establish personal sales goals, and be responsible for a representative
selection of key accounts.
建立个人销售的目标，并且挑选重要的客户。
24. Maintain supportive, timely communications with Regional Sales Offices
and other Hilton Hotels.
维护与区域销售办公室及其他希尔顿酒店进行密切的联系。
25. Report to Commercial Director on potential markets needing coverage
related to all market segments.
向商务总监报告潜在市场需求覆盖量。
26. Plan sales trips, under the direct approval of DOS to major market
areas, calling on accounts within the specific market areas relative to
specific hotel.
在销售总监的直接批准下，计划到主要市场区域的销售差旅，拜访具体市场范围内的客户。
27. Recruit, select, train and motivate Sales Department personnel to
realize their potential to develop individuals for advancement within Hilton
Hotels and Resorts.
培训，挑选使销售人员意识到他们的发展前途，为希尔顿酒店作出贡献。
28. Sales Personnel Development —Lead and develop sales personnel.
销售人员的个人发展——带领和发展销售人员。
29. Assure understanding of Position Description, goals, and Standards of
Performance for Sales Department personnel; and conduct formal bi-annual
evaluations and ongoing coaching and counseling.
使销售部的每一位员工了解自己的职责，目标，成绩，一年两次对员工进行评估。
30. Sales Administration — Director and administer the sales program of the
hotel.
销售部行政工作——总监督管理酒店的销售流程。
31. Establish travel schedules and monitor travel expenses to optimize sale
productivity.
组织出差的计划表并且管理出差的经费，优化市场销售力度。
32. Coordinate communication between Sales Department and operating
departments of the hotel. To update
operating departments of the hotel to ensure awareness of bookings and sales
programs.
调整销售部和酒店内部的其他运营部门的沟通，及时更新酒店内部运营部门的信息和销售部门的流程。
33. Manage team in utilizing account management systems and regularly
conduct spot checks related to system utilization.
管理团队利用账户管理系统，并定期进行系统利用抽样检查。
34. Keep efficient usage of all systems used in business development and
eliminate errors in Dephi account management system.
保持对商务发展部门所有系统的正确有效地使用，同时尽量减少Delphi账户管理系统中的错误。
35. Maintain timely and responsive communication with accounts and
prospects.
对公司的前景积极地做出相应的反应。
36. Maintain professional business confidentiality.
表现职业素养，不泄露商业机密。
37. Carries out any other reasonable duties and responsibilities as
assigned.
完成任何其他合理的职责和被指派的职责。