Gym Attendant 健身中心服务员

1.Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety
理解并严格遵守员工手册的规则和条列，遵循酒店的消防、卫生、健康和安全的有关政策。
2. Ensures high standards of personal presentation and grooming
确保高标准的个人仪容仪表。
3. Responds to any changes in the Fitness Centre as dictated by the industry, company and hotel
根据行业，公司和酒店的规定，对健身中心的任何变化做出响应。
4. Attends training sessions and meetings as and when required.
参加必要的会议和培训。
5. Carries out any other reasonable duties and responsibilities as assigned
执行任何其他合理的义务和责任的分配。
6. Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.
用礼貌和有效率的方式处理所有的住客和内部客人投诉和询问，通过思考以确保问题的圆满解决。
7. Maintains positive guest and colleague interactions with good working relationships.
保持与客人和同事的良好关系。
8. Conduct operational standards training to new attendants and maintain high quality guest services level.
为新员工组织营运标准培训并确保高质量的宾客服务
9. Facility quality check and maintenance follow up.
检查设施质量并保持随时跟进。
10. Ensures the highest possible standard of hygiene, cleanliness and orderliness of the Spa area, facilities and equipments, including locker rooms, pool, pantry, guest lift, fitness area
确保尽可能高标准的卫生，使水疗中心和健身区域的设施和设备整洁有序，包括更衣室、游泳池、后场办公室、健身中心。