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旅游服务业的招聘求职平台

酒店、餐饮、休闲娱乐、康养

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职位详情

客房部经理 Housekeeping Manager

8千-1万
  • 杭州
  • 8年以上
  • 大专
  • 提供食宿
  • 五险一金
  • 岗位晋升
  • 年度旅游
  • 人性化管理
  • 集团免费房
  • 做五休二
  • 提供食宿
  • 生日礼品
  • 10天带薪假
  • 技能培训
职位描述
招聘人数:1人
根据既定的理念确保客房部的有效管理,遵守公司和酒店的政策和程序及基本标准。
Ensures the Housekeeping Department is managed efficiently according to the established concept statements and adheres to Company and Hotel’s Policies & Procedures and Minimum Standards.
积极检查和跟进服务及客房标准。
Actively checks and follows up on service and room standards.
和客房部副经理/副理、前厅部经理合作进行监督指导和全面检查,确保实现高标准的清洁和维护。
Conducts frequent and thorough inspections together with the Assistant Housekeeping Manager and Front Office Manager, ensuring that Standards are met and high standard of cleanliness are maintained.
在客人入住前检查所有贵宾房间、特殊要求房间和长住客人房间,确保达到酒店的标准。
Ensures all daily VIP rooms, special request rooms, long stay guest rooms for arrivals are checked and in line with the standard set-up by the Hotel.
确保不能将未经维修和清洁的房间卖给客人
Ensures no defect or dirty room is sold to the guest.
和前厅部、工程部密切合作,确保将需要维修的房间封闭。
Works closely with Front Office and Engineering departments to ensure that rooms are blocked accordingly for maintenance.
推荐使用现代化的设备、清洁方法和客用品设置为客人提拱服务。
Makes recommendation to management for modernisation of equipment, cleaning methods and the set-ups of guest supplies.
确保部门的服务一贯按照部门营运手册的标准,高效、一致和礼貌的完成。
Ensures services provided by the Department are always available and are always carried out to defined standard with the utmost efficiency, consistency and courtesy as detailed in the Departmental Operations Manual.

其他要求

  • 国际联号工作经验:优先
  • 年龄要求:30-45岁
  • 语言要求:中国普通话-熟练
  • 计算机能力:熟练
  • 现居住地:杭州
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工作地点

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中国杭州市钱江路1366号华润大厦A座
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