工程部领班（强电）Team Leader - Engineering

§ 根据既定时间表开展并监督定期客房维修计划。
Carries out and supervises the regular Guestroom Servicing Programme according to the established schedule.
§ 监督所有的维护保养工作，确保主机房按照营运要求持续不断的有效运作。
Supervises all maintenance activities to ensure the “Primary Plant” provides continuous and consistent utilities required for operations.
§ 根据既定的政策和程序，协助确保所有燃料提前运抵、合理控制、贮存和使用。
Assists in ensuring the control, verification, storage and utilisation of all fuel deliveries to the premises are carried out as per the established Policies & Procedures.
§ 与工程师合作，根据工作量、工作重点协助准备每周工作安排表。
Assists in preparing weekly work schedules in accordance with workload and priorities in coordination with Engineer.
§ 检查整个工程部负责区域，确保设备的正常功能、清洁状况并高于房务部标准。
Inspects designated Engineering areas ensuring proper functioning of equipment, cleanliness and high housekeeping standards.
§ 监管并开展特殊项目。
Supervises and carries out special projects.
§ 开展并完成所有的维护保养工作，尤其关注与顾客密切相关的工作。
Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.
§ 按要求积极参与设备维修事宜的讨论并作出贡献。
Participates and contributes in discussion related to modifications of equipment when required.
§ 确保工程部储物室的物资存货充足，并严格控制材料和库存的消耗。
Maintains the engineering store and keeps close control on consumption of material and inventory.
§ 准备备用零件订单，以确保应对紧急维修有充足的零部件库存。
Prepares orders for spare parts as to maintain the par stock for emergency requirements.
§ 将零件及消耗品采购申请提交工程部经理。
Submits request to the Engineering Manager for the purchases of parts and consumables.
§ 密切监督所有消耗，确保酒店所有部门能源的合理利用。
Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.
§ 协助监控所有设备效能，为节能减少损耗提供建议。
Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.
§ 维护所有运营设备的操作手册和备用零件的清单。
Maintains a comprehensive library of manuals and spare parts list of all operational equipment.
§ 亲自监督所有危险的工作，确保所有雇员严格按照安全操作程序进行。
Personally supervises all hazardous work and ensures all safety regulations are being strictly observed by all associates.
§ 根据核准的功能请求表，协助处理其它部门的特殊要求。
Provides Engineering assistance for all special requests from other operation departments as per approved function request sheets.
§ 协助监督并评估所有工程部员工的工作效率和工作质量，汇报工程部副总监/经理。
Assists in monitoring all Engineering associates on productivity and quality of work; reports to Assistant Director of Engineering/ Engineering Manager.
§ 与物料部联系跟进采购申请的进度情况。
Follows up on purchasing requirements with Materials department.
§ 严格遵循所有工作区域的清洁程序，在工作时保护周围环境。
Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.
§ 一旦发现与设备及安装有关的安全反常现象，报告工程部副总监/经理。
Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Assistant Director of Engineering/ Engineering Manager.
§ 确保部门的服务一贯按照部门营运手册的标准，高效、一致和礼貌的完成。
Ensures services provided by the Engineering are always available and are always carried out to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
§ 按要求出席所有会议并作出贡献。
Attends and contributes to all Meetings as required.
§ 确保所有员工始终提供礼貌和专业的服务。
Ensures all associates provide courteous and professional service at all times.
§ 礼貌而高效的处理客人和员工询问，对不能立即解决的投诉和问题进行汇报。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
§ 了解关于员工及行业关系的法律、法规，理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
§ 积极参与员工福利、安全、发展及健康的活动，并给予建议、咨询和真实、恰当的反馈。
Is actively involved in the welfare, safety, development and well-being of associates providing advice, counselling and truthful, diplomatic feedback.
§ 确保高标准的个人形象和仪容仪表。
Ensures high standards of personal presentation & grooming.
§ 与客人和同事保持基于良好工作关系的接触。
Maintains positive guest and colleague interactions with good working relationships.
§ 安排并确保员工参加所有的核心培训以及相关的技能培训。
Schedules and ensures associates attend all Core training and related skills training.
§ 协助保障顾客和酒店财产的高度安全。
Assists in maintaining a high level of safety and security for guests and hotel property.
§ 必须完全熟悉所有的安全出口、紧急电话号码和设施。
To be fully conversant with all fire exits, emergency telephone numbers and facilities.
§ 根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.