Reservation Manager 预订部经理

Responsible for soliciting and
managing of reservations sales-related opportunities. Manages and provides training and work
assignments to Reservations Sales staff.
Actively up-sells each business opportunity to maximize revenue
opportunity. Achieves personal and team
related revenue goals. Responsible for
driving customer loyalty by delivering service excellence throughout each
customer experience. Provides service to
our customers in order to grow share of the account on behalf of the company.
负责预订销售相关机会的招揽和管理。管理和提供预订部销售人员的培训和工作任务。积极地推销每一个销售机会，使酒店收入最大化。完成个人和团队相关的收入目标。通过在每一次客户体验中提供卓越的服务来提高客户忠诚度。为客户提供服务，以增加公司在客户中的份额。
Closes the best opportunities
for the property based on market conditions and property needs.
根据市场情况和酒店需求，为酒店寻求并确认最佳机会。
Monitors same day selling
procedures to maximize room revenue and control property occupancy.
监督当天的销售程序，最大限度地提高客房收入，控制酒店出租率。
Gains understanding of the
property’s primary target customer and service expectations; serves the
customer by understanding their needs, issues and concerns, to offer better service
solution.
了解酒店的主要目标客户及服务期望;通过了解客户的需求、需求相关问题和客户关注点，为客户提供更好的服务解决方案。
Basic Computer Skills - Uses basic computer hardware and software
(e.g., personal computers, word processing software, Internet browsers, etc.).
基本计算机技能-使用基本的计算机硬件和软件(如个人电脑、文字处理软件、互联网浏览器等)。
Oral Comprehension - Demonstrates ability to listen to and
understand information and ideas presented through spoken words and sentences.
口语理解能力-通过听到的口语单词和句子来理解信息和想法的能力。
Reading Comprehension - Demonstrates understanding of written
sentences and paragraphs in work-related documents.
阅读理解-理解与工作相关的文件中的书面句子和段落。
Writing - Communicates effectively in writing as appropriate for the
needs of the audience.
写作 —
根据听众的需要，通过写作进行有效的沟通。