Style Coordinator Trainee 造型部协调员实习生

1.The Style Coordinator’s main duty is to be responsible for the communications with Style and other departments regarding guest requests, room changes, necessary repairs and other matters; for rendering secretarial and clerical services for Style
负责造型部内部以及与其它部门有关事项的交流，如客人需求，换房，必要的修理需要等等；从事造型部所有文秘性质的工作.
2.Exchangeinformation with other talent using electronic devices
通过各种电子设备和其他的员工交换信息
3.Answer telephonesusing appropriate etiquette including answering the phone within 3 rings,answering with a smile in one's voice, using the callers' name, transferringcalls to appropriate person/department, requesting permission before placingthe caller on hold, taking and relaying messages, and allowing the caller toend the call
使用正确的电话礼仪，包括三声内接听，微笑回答，称呼对方姓名，转接电话至正确的个人和部门，在候机前征得同意，获取和传递信息，并且让对方先挂电话
4.Prepare and reviewwritten documents (e.g., daily logs, business letters, memoranda, reports),including proofreading and editing written information to ensure accuracy andcompleteness
准备和检查书面文件（比如，交班本，商业信件，备忘录，报表），包括校对和编辑书面文件，保证准确和完整
5.Complete required Style paperwork, including reports, worksheets, activity logs, and checklists
完成造型部的文字工作，包括报表，记录，和检查表
6.Contact Engineering, At Your Service (AYS), or Style office directly for urgent repairs
对于紧急维修，联系工程部，总机，或者造型部办公室
7.Respond promptly to requests from guests, Welcome, or W&W requests
及时的回应客人，前厅和总机的要求
8.Request preventative maintenance or non-urgent repairs using appropriate method (e.g., Hotline, Guest ware, Mystique, MLR communication)
用合适的方式，要求非紧急和预防性的维护
9.Close out house atthe end of shift to ensure assigned rooms were cleaned, and communicate issuesto next shift.
确保被清洁的房间打扫完毕，同时与下一班交班
10.Verify room statuslisted on report, determine discrepant rooms, prioritize room cleaning, andupdate status of departing guest rooms.
根据报表上的房间状态来优先清洁房间、处理差异房，及时更新离店客房的房态
11.Communicateadditions or changes to the assignment sheets to style talent as they arisethroughout the shift
对于在整个班次内工作任务的增加或是改变应及时的和造型部英才沟通交流
12.Assist Stylemanagement in managing daily activities of Style and Laundry/Wash
协助客房管理层安排管理每日的日常工作和洗衣
13.Act as a liaisonto coordinate the efforts of Style, Engineering, Welcome, and Laundry/Wash
作为造型部，工程，前厅和洗衣房的联络人
14.Check and resolveissues with discrepant rooms with the Welcome (e.g., guest was scheduled tocheck-out but bags were found in the room).
和前台共同解决差异房问题（如：客人已离店，但房间仍有行李）
15.Prepare anddistribute assignment sheets/work boards to style talent
根据工作表上的内容为造型部英才分配工作任务
16.Coordinate VIPservice to ensure VIP's needs are met throughout the stay
协调并保证贵宾的需求得到满足
17.Record, monitor,and update list of ‘Do Not Disturb' rooms
记录，监督和更新“请勿打扰”的房号
18.Run reports todetermine how many rooms are sold for each day, including the number ofarrivals, departures, and vacant ready rooms
运行报告告诉我们每天有多少房间售卖，包括预抵的、离店的和空净房
19.Documentdiscrepant rooms and submit to Welcome, Manager, or Accounting
记录差异房，交给前台，经理，或者财务