培训经理 Learning Manager

【岗位职责 】
1.Be responsible for the planning, design and implementation of the hotel staff training system, formulate the annual training plan and supervise its execution.
负责酒店员工培训体系的规划、设计与实施，制定年度培训计划并监督执行；
2. Based on the demands of various departments in the hotel, develop and organize targeted training courses, including but not limited to service skills, management capabilities, corporate culture, etc.
根据酒店各部门需求，开发并组织针对性的培训课程，包括但不限于服务技能、管理能力、企业文化等；
3. Evaluate the training effect, optimize the training plan through feedback and data analysis, and ensure the achievement of training goals;
评估培训效果，通过反馈与数据分析优化培训方案，确保培训目标的达成；
4. Coordinate internal and external training resources, manage the training budget, and ensure that training activities are carried out efficiently and economically.
协调内外部培训资源，管理培训预算，确保培训活动高效、经济地开展；
5. Guide and supervise the daily training work of each department to ensure that the training content is consistent with the hotel's operation standards;
指导并监督各部门的日常培训工作，确保培训内容与酒店运营标准一致；
6. Be responsible for the onboarding training of new employees, helping them quickly integrate into the team and master job skills.
负责新员工入职培训，帮助其快速融入团队并掌握岗位技能；
7. Establish and maintain employee training files, and regularly report the progress and achievements of training to the management.
建立并维护员工培训档案，定期向管理层汇报培训进展与成果。
【岗位要求】
1. Possess a knowledge background in hotel management, human resource management or related fields, and be familiar with hotel operation processes;
具备酒店管理、人力资源管理或相关领域的知识背景，熟悉酒店运营流程；
2. Excellent training design and teaching skills, capable of independently completing course development and training implementation;
优秀的培训设计与授课能力，能够独立完成课程开发与培训实施；
3. Excellent communication and coordination skills, capable of working efficiently with various departments to ensure the implementation of training programs;
良好的沟通与协调能力，能够与各部门高效合作，推动培训计划落地；
4. Strong data analysis skills, capable of evaluating training effectiveness through data and offering improvement suggestions;
较强的数据分析能力，能够通过数据评估培训效果并提出改进建议；
5. Possess a certain ability to withstand pressure and be able to adapt to the fast-paced working environment of the hotel industry;
具备一定的抗压能力，能够适应酒店行业快节奏的工作环境；
6. Proficient in using office software and training-related tools (such as PPT, online learning platforms, etc.);
熟练使用办公软件及培训相关工具（如PPT、在线学习平台等）；
7. Be passionate about employee development and talent cultivation, pay attention to details and have a strong sense of responsibility.
对员工发展与人才培养有热情，注重细节，责任心强。