客房服务员 Room Attendant

1.Ensure day-to-day operational efficiency of the section:
确保每天部门的工作能被有效地完成。
2.Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed.
确保一切清洁、服务、开夜床的程序严格遵守。
3.Observe proper bed making as instructed according to approved procedures.
检查床是否按照正确的程序以及被允许的方法来做。
4.Replenish all guest amenities and stationeries consumed by guest according to standard set up.
补充所有客用备品以及被客人消耗的文具用品，按照标准放在规定的位置。
5.Dust all furniture, fixtures and fittings to ensure they are free from dust.
清洁家具灰尘，确保所有地方没有灰尘。
6.Immediately report to the Floor Team Leader any missing or damaged furniture, fixture and equipment.
如果有遗失的家具、固定资产和设备立即报告领班。
7.Forward all lost and found items to the Floor Team Leader. All items found in the rooms must be reported immediately to the Order Taker:
将客房内客人遗留物品告知领班，并且立即报告给文员。
8.Fill in all information in the Lost and Found report.
将客人遗留物品的信息写清楚。
9.All refrigerator consumed items must be replenished in the rooms wile room attendants are carrying out room cleaning.
在清洁客房时补充所有消耗品。
10.Call LDY immediately for laundry collection before 12:00am daily.
打电话给洗衣房收在12点之前送洗衣服。
11.Ensure laundry dry cleaning list has been completed by guest before calling AYS for collection.
确保送洗的衣服是客人填好单子。
12.Ensure rooms are checked properly and that discrepancies are properly marked down in the report. Inform the Floor Team Leader.
确保房态差异被检查好并做好记录，通知领班。
13.Help maintaining security by reporting any suspicious looking characters on the floor:
协助安保并报告可疑人物。
14.Report repair and maintenance required in the guest room immediately to the Order Taker to ensure that everything in the room is functioning according to the standards set by the rooms. Inform the Floor Team Leader immediately.
报修房内的工程给文员和领班。
15.Dust and wipe oval table and art work.
家具和木制品擦灰。
16.Dust and wipe consul table, two table lamp shades, and remove and dust smudges on the mirror.
桌子擦灰，灯罩擦灰，镜子无手印。
17.Be aware of Floor emergency, safety and pest control procedures. Maintain personal grooming as per Hotel and Floor standard to project and efficient, professional, neat and tidy appearance to guest and set an example to colleagues.
被告知楼层紧急事件，安全，和杀虫程序。保证个人仪容仪表整洁专业。
18.Complete other responsibilities as assigned.
完成指派下来的其他任务。