Maintains excellent grooming standards at all time.
Greet guests with a smile, offer assistance with coats, bags etc., and introduce yourself.
Smile & wish all guests a nice greeting as they enter & exit the restaurant, even if they are not designated to your section.
To have full knowledge of the Food & Beverage menu contents and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to explain them in detail to guests. 充分掌握餐饮相关的菜单和其他酒店促销的特殊菜品和饮品，了解菜单所有栏目、装饰菜、食物和烹制方法。能够为客人提供相应的详细说明。
To understand how to operate all the equipment used in the outlet.
Confidently knowing opening hours of all restaurants & Hotel outlets.
By completing checklist on preparing the restaurant for service.