·
Responsible for safe transfer
of guests from all determined locations
·
负责将客人从所有指定地点安全送达
·
Create guest satisfaction
through a pleasing personality, effective communication skills and should be
first to greet the guest as per time of the day
·
凭借令人愉快的性格和有效的沟通技巧取得客户的满意,并且总要主动与客人打招呼
·
Maintain good knowledge of the
city routes locations and hotel facilities
·
熟知城市路线、地点和酒店设施
·
Maintain knowledge of flight
timings and assist guest in handling and loading baggage whenever required
·
知晓航班时间,并按客人要求协助其处理和装载行李
·
Maintain a high standard of
personal hygiene and be well groomed and well dressed at all times
·
保持个人卫生, 随时保持个人形象和穿着整洁
·
Do utmost to learn names of
guests, especially repeat and long staying guests remaining alert to situations
to offer assistance
·
尽力熟知客人的名字,特别是熟客和长包房的客人,注意观察情况以向客人提供协助
·
Assist in valet parking when
not assigned any duty
·
在没有工作任务时协助代客泊车
·
Maintain detailed knowledge of
facilities and services of the hotel and use this knowledge to promote the
hotel to guests
·
熟知酒店设施和服务情况,并以此向客人推销酒店
·
Keep abreast of activities in
your city which may affect driving times or routes and relay this to management
·
了解所在城市的活动,如发现可能影响驾驶时间或路线的情况应向管理层汇报
·
Responsible for the upkeep and
cleanliness of the car used for guest transfer and assist with maintaining
vehicles to hotel presentation standards
·
负责载客车辆的保养和清洁,并按照酒店形象标准对车辆进行维护
·
Performs other duties as may be
assigned by the Rooms Division Manager
·
执行房务部经理可能分派的其它任务
举报该职位