餐饮销售经理

1.
Mplement
all sales action plans related to the respective market as outlined in sales
action plan with
supervision
under Director of F&B/F&B Manager.
在餐饮总监或餐饮经理的督导下，制定每周及每月餐饮销售计划，执行相应的餐饮销售活动.
2.
Ensure that the invoicing effectively
corresponds to all services agreed upon and rendered.
确保对能对商品价格进行有效估价，尽可能地符合客人的意愿，将酒店服务做到最好。
3. Maximise F&B revenue
through each upsell opportunitie whenever possible.
同时尽一切可能最大化增加餐饮销售额。
4. Promote
the hotel as often as possible through entertaining, conduction, site inspections,
and
presentation hotel etc.
通过热情招待、加强交流、定点拜访、酒店介绍等销售技巧，提高销售业绩，促进酒店经营发展。
5. Pay
visits to former, existing and potential clients in view of entering into
contracts with them,
especially commercial accounts.
保持与酒店老客户、现有及潜在客户之间的联系，尤其是商业合作上的联系。
6. Organize
regular visits in accordance to a predetermined plan and maintain relationship
well with
customers.
根据预定计划组织定期的客户拜访，与客户保持良好关系。
7. Meet and
accompany any top key accounts, VIP guests upon arrival to ensure
statisfaction.
在主要客户及贵宾到店时欢迎其光临，并做好在店内的接待工作。
8. Provide
after-sales service and in particular to ensure all guests complaints are taken
seriously and
discussed with the
respective departments if necessary.
提供完善的售后服务，确保妥善处理所有客人投诉，如需要可与相关部门进行商讨沟通。
9. Keep
himself/herself well informed about the operations of all outlets especially in
key departments.
始终了解各餐厅的运营信息，尤掌握酒店重要部门的信息更新。
10. Keep a record on former, existing, potential F&B
guests and make a profile of them by well using
guest database tool.
记录酒店老客户、目前及潜在客户的信息资料并整理归档，以便更好使用客人资料管理工具。
11. Prepare
a tentative monthly schedule to record all sales and other related actives for
the preceding month.
负责记录部门所有销售及其他相关活动，为制定下月暂行月度安排表做好准备。
12. Approach guests in each F&B outlets &
Executive Lounge on daily basis with the specific target guests number.
制定每日接待店内客户数量，积极接触餐厅及行政酒廊的客人，挖掘潜在需求建立合作关系.
13. Collect
guests feedback and organize coordination meeting with F&B team for sharing
& improvement purpose on weekly basis or whenever necessary.
及时收集客户反馈，每周或在任何必要情况下与餐饮部门分享信息，便于提高和改进。
14. Get and
well known all information of market by using competitor awareness tool,
especially key F&B competitors, its production and related promotions and
report to DOFB/FBM in a timely manner.
利用竞争对手分析工具了解并熟悉竞争对手相关产品信息，特别是重点客户及相应产量，密切监控竞争对手动
态，并定期及时向餐饮总监/餐饮经理汇报。
15. Maintains
a high level of exposure for the hotel in major market areas through sales call
or joint sales call, telephone, fax, and written communications.
通过直接销售拜访、联合销售拜访、电话销售、通信等方式努力将酒店主要市场保持在一个高水准的位置。
16. Record
all daily sales calls.
记录日常销售拜访记录。
17. Submit
production reports on his/her list of accounts on a monthly basis.
将个人绩效报告记录在月度财务报告单上.
18. Carry
out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。