Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests. Understand dietary requirements and offer appropriate suggestions.
熟悉掌握菜单及饮料单上的内容,并可以向客人做出详细解释。了解健康食品的要求,可以提出适当的建议。
Undertake steps/process to ensure that all areas of the restaurant are set to the standards required for breakfast, lunch and dinner. This includes setting tables, setting the buffet, having all equipment ready for service and ensuring you have been briefed by your supervisor for the shifts activities.
遵守服务程序,保证餐厅的各个区域都符合早餐、午餐及晚餐的服务标准。其中包括收银台的准备工作,与厨师交流餐厅预定的详细情况。
Greet all guests that walk past your outlet & offer them menus to view when appropriate.
对经过的客人问候并提供菜单和抱以微笑。
Ensure all service procedures are carried out to the standards required.
确保所有服务都符合标准。
Understanding relevant OH&S legislation & the implications on the operation of the department
理解相关OH&S法规,并在餐厅的日常运营中执行。
Ensuring that safe and healthy working practices are observed throughout service.
在服务过程中确保严格遵守卫生及安全守则。
Food & Beverage mission is established and instilled in all team members.
餐饮部的工作使命在所有员工当中被建立并贯彻。
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