MICE Sales Manager 会议销售经理

Responsiblefor key account management on an assigned account base or geographic area,ensuring revenue, achievement of personal targets and increasingfair market share versus competitor set.
负责指定的客户基础或地理区域关键客户管理，保证收益，完成个人的销售目标和增加竞争群的市场份额。
Responsiblefor prospecting new accounts.
负责发掘新客户。
Responsiblefor all segments of assigned geographical markets, which may include, but notbe exclusively limited to China markets.
其中包括负责所有市场被指定划分的区域，但不是只局限于中国市场。
Conduct site inspections.
管理及执行酒店参观。
Adhereto the Corporate SOP.
遵守集团的标准与程序。
Followup tentative bookings in the assigned markets.
跟进在指定市场的初步预定。
Detailedknowledge of competitor set.
熟知竞争对手的产品知识。
Detailedknowledge of all services provided by the Hotel and all relevant facts and figuresof hotel.
熟知酒店产品及数据状况。
Responsiblefor timely contacting from the client base.
负责及时与客户方沟通。
UtilizeSMART principle to ensure yielding during annual rate negotiations.
运用SMART原则来保证年度协议价格。
Attendtrade shows, sales blitz, workshops, etc. in the assigned markets.
在指定的市场中参加展览、扫楼、讨论会等活动。
Assistthe Director of Sales / Director of Sales & Marketing in defining an annualsales action plan and execute set actions accordingly.
协助市场销售总监/销售总监制定销售计划和执行销售行动。
Assistthe Director of Sales / Director of Sales & Marketing with the preparationof the annual budget by providing statistics and forecasts of accountproductions.
参与及协助市场销售总监/销售总监策划年度预算。
Executesales actions within set cost budget structure.
在成本预算的结构设置内执行销售行动。
Documentall sales actions in Delphi.
在Delphi中记录所有的销售活动。
UpdateOPERA & Delphi contact database at all times.
随时更新OPERA和Delphi数据库。
Crosssell other Kempinski Hotels.
交叉销售其他凯宾斯基酒店。
Understand,and follow the Company Sales Vision.
理解并执行酒店的销售愿景。
Participationin Duty Manager Rota.
参与安排值班。
Understandand strictly adhere to the Rules & Regulations established in the EmployeesHandbook and the Hotel’s policy on Fire, Hygiene, and Health & Safety.
严格遵守员工手册中酒店对消防，卫生，健康和安全的管理规章制度。
Ensurethat all potential and real hazards are reported and rectified immediately.
确保所有潜在和现有的危机都立即报告与纠正。
Directreceipt, qualification and coordination of Group & Events requests (incl.leads, RFPs, etc.) defined by their direct supervisor.
直接接收、评定和协调来自直接上级的订单(包括信息，RFPs等)。
Handlerequests according to the relevant standards within a maximum of 4 (business)hours of its receipt.
在接到订单后4（工作）小时内按章相关标准处理请求。
Applythe Kempinski MICE SOP’s from group enquiry to contracting.
将凯宾斯基MICE执行标准从集团要求落实在合同中。
Ensurethe ideal and most effective utilization of the meeting and conference rooms.
确保最理想和有效的利用会议室和多功能厅。
Carryout site inspections with potential MICE clients in coordination with the FieldSales department.
配合销售团队发掘潜在MICE客户。
Raiseup sell possibilities to meet and surpass Group & Events budget goals.
提升业绩以达到并超出宴会收益目标。
Thoroughlyinput, supervise and maintain the requests in the Delphi System according tothe data input standards.
根据相关标准监督并维持Delphi系统中的输入。
Createactivities to ensure on-going maintenance of bookings.
创新活动以维持持续的预定。
Generateproper proposals and contracts.
创建恰当的报价书及合同。
Followup on sent out proposals within 24 hours (1 working day) to ensure the clienthas received the information and to clarify possible questions and issues.
24小时内（一个工作日）追踪已发出的报价书，以确保客户已收到并清楚细节。
Handlethe enquiries until conversion to definite bookings including negotiation,contracting, and site inspection before handing over to the Group & EventsManager (or to the Group & Events Coordinator).
处理客人的疑问包括谈判、签约和视察直到确认预定转交给团队宴会经理（或团队宴会协调员）。
Ensurea proper handover of the converted business to the Group & Events Manager /Group & Events Coordinator with all relevant information forwarded.
保证相关信息全部转交至团队宴会经理或团队宴会协调员。
Introductionof the Group & Events Manager / Group & Events Coordinator to theclient.
将团队宴会经理或团队宴会协调员引见给客户。
Conductexit interview with important customer after their Group & Events – askingfor future business.
宴会后回访客户，以求日后合作。
Bid a fond farewell toall event clients and complete follow up on all outstanding balances.
欢送客户，表达对客户的感谢，并跟进为清余额。
Follow all departmentguidelines on the outlining and collection of advance deposits and
final payments OR the clear arrangements for creditaccounts with the Credit Manager.
遵守所有部门的指导方针、预收订金、确认所有付款、以及向相关人员详细安排刷卡付款事宜。