Bar Manager 酒吧经理

酒吧经理
Administration 行政
 Assist to ensure that the RB&E activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
协助确保餐饮部活动符合各自的公司战略，并在适当情况下实施酒店行动。
 Oversee the preparation and update of individual Departmental Operations Manuals.
监督部门操作手册的准备和更新。
 Conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
定期举行部门沟通会议，确保部门沟通和会议有效，并在必要时进行。
Customer Service 客户服务
 Ensure the delivery of brand promise and provide exceptional guest service at all times.
确保品牌承诺的交付，并提供卓越的客户服务。
Provide excellent service to internal customers in other departments as appropriate.
酌情为其他部门的内部客户提供优质的服务。
 Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
以诚恳有效的方式处理所有客人和内部客户的投诉和查询，以确保问题得到圆满解决。
 Maintain positive guest and colleague interactions with good working relationships.
保持良好的客户和同事之间的良好互动关系。
 Establish a rapport with guests maintaining good customer relationships.
与客人保持良好的客户关系建立关系。
 Personally and frequently verify that guests at Bar are receiving the best possible service.
亲自并经常核实酒吧的客人是否正在收到最好的服务。
 Be present at Bar 62 during operational hours to ensure that they are managed well by the respective colleagues and functions to the fullest expectations.
在酒吧营运时间到场，以确保酒被各自同事的良好管理，并达到最充分的期望
Financial 财务
 Maximize colleague productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.
通过使用多层次，多任务和灵活的计划来最大限度地提高同事的生产力，以满足业务的财务目标以及客人的期望。
 Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
将注意力集中在提高生产力水平上，以及在可接受的准则下谨慎管理效用/工资成本的需求，确保所有设备的最佳部署和能源效率。
 Ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
确保酒吧符合最大化利润，同时履行品牌承诺。
 Ensure to achieve the monthly and annual personal target and the outlet’s revenue.
确保实现每月和每年的个人目标和销售收入。
 Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
确保遵守与财务记录保管，货币处理和许可有关的所有酒店，公司和当地规则，政策和法规，包括及时准确地报告财务信息。
 Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
协助库存管理和酒店经营设备及其他资产的持续维护。
 Manage costs proactively based on key performance indicators, work with the respective Heads of department as appropriate.
根据关键绩效指标主动管理成本，酌情与各部门主管合作。
 Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
确保采用新技术和设备，提高工作效率，同时将系统从工作中脱离出来。
Marketing 营销
 Prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.
和部门成员准备年度营销计划，作为餐饮部门年度营销计划的一个基础。
 Evaluate local, national and international market trends, vendors and other Bar/restaurant operations constantly to make sure that the Bar’s operations remain competitive and cutting edge.
不断评估当地，国内和国际市场趋势，供应商和其他酒吧/餐厅业务，以确保酒吧的运营保持竞争力
Operational 操作
 Embrace all the Forbes and WHM standards of Niccolo Hotels Global expectations and make sure these are all in place in the RB&E outlets while providing enough training to staff and checking in a daily basis with immediate corrective actions in place.
遵循所有福布斯标准和九龙仓酒店管理集团对尼依格罗品牌的期待，确保这些期待和标准在餐饮部实施。同时确保提供到给员工相应足量的培训，每天对此项目进行监管并且时刻纠正员工的行为。
 Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
与其他Outlet经理紧密合作，以支持和灵活的方式，重点关注酒店的整体成功和酒店客人的满度。
 Ensure that RB&E colleagues work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
本着“我们通过团队工作”的精神，确保餐饮部同事以其他部门的支持和灵活方式开展工作。
 Ensure consistent check and supervision on RB&E items during operation, making feedback as appropriate.
确保在运行期间对餐饮部项目进行一致的检查和监督，并酌情做出反馈。