Yoga Instructor 瑜伽教练

Maintain complete knowledge of hotel and yoga and operation hours
全面的酒店、瑜伽、营业时间等知识
Greet each guest by their name with a warm welcome and fond farewell.
热情的称呼客人姓名和问候他们，向他们道别。
Perform the telephone etiquette according to hotel standards.
根据酒店标准完成电话接听礼仪。
Provide a courteous and professional service at all times.
随时提供礼貌且专业化的服务。
Colleague makes eye contact and keep focus on the guest.
员工与客人进行眼神接触，并保持对客人的专注。
Colleague performs the requirements of their department knowledgeably and proficiently.Can capably answer questions about the entire hotel or obtains effective and prompt assistance.
员工熟练的履行部门的要求。能够自如的回答有关整个酒店的问题或获得有效而即时的帮助。
The yoga studio opening and closing procedures must be performed according to theworking schedule and standard operating procedures.
根据工作程序和运营标准来进行瑜伽区域的开门和关门程序。
Follow the reservation schedule provided by reception.
跟进和准备前台完成的课程预定。
Escort Guests to and from yoga room or station, attending to any immediate needsthroughout their yoga visits.
陪同客人到瑜伽房，在客人整个的课程体验过程中，如果客人需要，随时提供帮助。
Set up workstation with necessary supplies. Maintain cleanliness throughout shift.
布置好工作区，并补充好所需物品，在上班时刻保持整洁。
Handle guest complaints by ensuring guest satisfaction and problem resolution.
积极处理客人投诉，解决问题并使客人满意
Strive to achieve daily target through private lessons and lessons sales.
通过提供私教课程和销售课程，努力达到每天的目标。
Focus delicate attitude towards achieving overall yoga revenue target.
积极的态度帮助达到瑜伽的收入目标。
Maintain the presentation and cleanliness of yoga areas continuously.
始终留意和保持瑜伽房的整洁。
Maintain the quality and quantity of yoga equipment, accessories and guest supplies.
保证瑜伽设施、瑜伽所需用品、客用品的数量和质量。
The course always pays attention to guest experience and safety, and improves guestsatisfaction on the basis of safety.
课程中时刻关注客人体验和安全，在安全的基础上提高客人满意度。
Maintain complete knowledge and comply with hotel and departmental policies andprocedures.
了解酒店和部门的知识和操作程序。
Ability to work cohesively with other departments and co-workers as part of a team.
能够和其他部门和自己的团队很好的协作。
Check all daily operating checklists and operating forms
检查所有的工作清单和工作表格
To recommend the right private lessons reguired for Guests.
为客人推荐适合的私教课程。
Comply with all Fitness center policies and procedures.
严格遵守所有的健身中心政策和程序
Handle all operating issues, yoga equipment cleaning、amenities etc.
完成所有操作问题，例如瑜伽器材清洁、客用品等。
Report to your immediate supervisor or manager regarding any issues
任何事件发生应该首先通知主管和经理。
Co-operate with colleagues and assist in any way.
协助需要帮助的同事。
Daily communication between your section and other section regarding work related issues.
根据每日工作相关问题与你的同部门和其它部门的同事交流。
To ensure that a high standard of service is maintained throughout the yoga lessons.
瑜伽教练要确保瑜伽课程质量和高标准的服务。
Maintain a high level of skill and service knowledge in order to explain and sell services and facilities to guests.
要了解与保持着专业的知识和技能以便介绍、推销我们的服务，产品和设施给客人。
Ensure yoga facilities are tidy, clean and stocked with linen at all times.
确保瑜伽房所有的设施设备及储备品都干净整洁。
Carry out other tasks as directed by your supervisor and manager.
完成部门主管和经理交待的其他工作。
Abide by the WHM Code of Conduct,
遵守九龙仓酒店集团商业行为规范。
Abide by the WHM Colleagues Handbook.
遵守九龙仓酒店集团员工手则。
Abide by both the hotel and WHM & hotel policies and procedures.
遵守九龙仓酒店集团和酒店政策及执行程序。