送餐领班 Room Service Shift Leader

职位描述 Job description
1.协助餐厅经理及副经理管理日常的餐厅营运。
Assisting manager in the outlet’s operation.
2.编排员工的排班计划和每日工作分工明细。
Associate duty roster and station plan.
3.了解客人对餐厅的服务及出品的满意程度，对客人反馈加以适当的处理与跟进。
Checking of guests’ satisfaction and proper handling of feedback and follow-up.
4.负责餐厅的设备设施的维护及保养，负责对餐厅的卫生情况加以督促及管理。
Restaurant maintenance and housekeeping.
5.熟悉餐饮知识和餐厅菜单。
Good command food product and menu knowledge.
6.了解并熟知所有食品准备的标准和程序。
Total knowledge & understanding of Food Preparation Standard & Procedure.
7.控制食品出产的标准。
To examine goods for quality and quantity.
8.确保客人的需求和合理的要求被满足。
Ensure guest needs and reasonable requests are met.
任职要求 Qualifications
1.良好的英语口译。
Good English skills
2.2年其他五星酒店同职位的工作经验。
Work experience in a similar position in another 5 Star Hotel for 2years.