首席调酒师Head Bartender

·Ensurethat all colleagues deliver the brand promise and always provide exceptionalguest service.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
·Handleall guest and internal customer complaints and inquiries in a courteous andefficient manner, following through to make sure problems are resolvedsatisfactorily.
礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
·Maintainpositive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的互动接触。
·Establisha rapport with guests maintaining good customer relationships.
与客人建立并保持良好的客户关系。
·Ensurethat bar seasonal cocktails promotion smooth and efficient, creativedevelopment match with the hotel brand products
确保季节性鸡尾酒推广的顺利及有效，创造性的制定符合与酒店品牌的产品。
·Worksclosely with other colleagues in a supportive and flexible manner, focusing onthe overall success of the hotel and the satisfaction of hotel guests.
以支持和灵活的态度与其他员工紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
·Worksin a supportive and flexible manner with other departments, in a spirit of “Wework through Teams”.
以支持和灵活的态度和“团队协作”的精神与其他部门合作。
·Fullyconversant with all aspects of the Micros Computer System.
完全了解Micros 电脑系统的各方面。
·Ensuresall Restaurants, Bars & Events items, equipment, and other facilities inthe Outlet are maintained according to the Departmental Operation Manualrequirements.
根据部门营运指南要求确保部门内所有餐饮物品、设备和其他设施得到妥善保管和维护。
·Takesguest order and serves items, check guest satisfaction to enhance beverageimprovement.
记录客人点菜并及时提供产品和服务，检查客人满意度提高饮品的质量。
·Up-sellsbeverage to increase the revenue, Timely check inventory push stocks slowmoving.
促销饮品以提高营业收入, 及时查看库存促进滞销酒水的售卖。
·Familiarsand have good knowledge of the Outlet’s Menu and Wine List.
熟悉并对餐厅菜单和酒单有相当的了解。
·Reportand explain any discrepancies in outlet checks, daily transactions, andreports.
报告并解释在餐厅查账、每日转账和汇报中出现的差额。