岗位职责/职位描述

岗位职责

1. Actively lead associates to complete duty tasks

积极带领班内员工开展并完成当班期间的一切业务运作；

2. Take action on polices on works arrangement and comments

执行上、下班列队制度，并认真做好工作安排和点评；

3. Shift A should turn in the duty log book to Security Manager before 8am every day

当值A班主管在AM8：00之前将各执勤岗位《工作日志》送至保安办呈交经理审阅；

4. Supervise the operation of the duty post and immediately correct the found problem

督查各执勤岗位的运作，发现问题立即纠正；

5. Hotel inspections on fire prevention issue and report on vulnerabilities

对酒店各区域的治安和防火情况进行巡查，发现漏洞立即处理和上报；

6. Organize all kinds of trainings to improve service skills;

组织属下员工进行各类业务培训，不断促进业务技能的提高和完善；

7.Conduct evaluation for associates

对属下员工的工作表现进行考察和评估；

8. Raise comments on associate discipline and dereliction of duty

对班内违纪和渎职员工向部门提出处理建议；

9. Build good relationship with GSM, Duty engineer and other department supervisors

与GSM、值班工程师及其它部门主管保持友好的业务联系；

10.Handle guests complains while on duty and report on important issue immediately

受理当班期间的各类业务投诉并及时处理，遇重大问题时请示上司处理；

11. Supervisory on associate dorm cleanness

督导班内员工规范作息和宿舍内务整理；

12.Communicate and work for all tasks in timely manner

传达并执行部门的一切工作指令；

13.Response for work log book and shift hand over

做好工作日志记录和交接班工作；

14.Follow the hotel's policy, code of conduct and procedures

执行酒店的政策、行为准则及程序；

15.Accept supervise of work and evaluation

接受上司对自身工作的检查、督导、管理和评估；

16.Be response for own discipline, dereliction of duty (negligence) actions

对自身之违纪、失职（渎职）行为负责；

17.Complete assigned works

完成上司交办的其它各项工作指令。

岗位要求

Education: Graduation of High school

文化程度: 高中毕业。

Certification: Not required..

文凭证书: 无要求。

Experience: 3 years experience with international hotel security supervisor/security department

工作经验: 有3年品牌酒店保安主管/保安员工作经验。

Other: Familiar with the hotel security department standard operating procedures and contingency plans, clearly the hotel security department of the operation and can handle all types of emergencies. Basic knowledge of computer

其它要求: 熟知酒店保安部标准操作程序及应急预案，清楚酒店保安部各岗位的运作流程，能处理酒店各类突发事件。懂电脑操作。