岗位职责/职位描述

1.    Assist guests to take up luggage and leaveluggage service.

协助宾客提拉行李及行李寄存服务。

2.    Providecommission service for the guest in need.Umbrella rental service is providedfor guests in rainy days.

为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。

3.    Make sure everything recorded in the shift bookis done.

确保交班本上记录的每一件事情都已经落实。

4.    Ensure the safety of all received baggage andparcels and store them in the appropriate place.

确保所接收的行李和包裹的安全，并存放在合适的地方。

5.    Check all arrival and departure team roominglists in advance.

事先检查所有抵达和离店团队的分房名单。

6.    Record outstanding work to next shift.

记录未完成的工作交给下一个班次。

7.    To manage the luggage room, ensure that theluggage room is clean, receive and store the luggage and any other items aswell as the guest's left items according to the correct procedure.

管理行李房，确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行