宴会销售主任 Events Executive

1. Assume complete responsibility
for learning from initial orientation and training programs conducted when
joining the sales team by the Director of Groups & Events and all sales
associates.
负责从集团及宴会销售总监和所有销售助理加入销售团队时所进行的初始培训和培训计划中学习。
2. Constantly gather, understand
and apply the knowledge of food, beverage, technical equipment and
inter-departmental procedures to the sales and planning process with the
client.
不断收集、理解和应用食品、饮料、技术设备和跨部门流程的知识，与客户一起进行销售和计划过程。
3. Maintain an up-to-date planning
information portfolio for easy reference in the sales and planning process.
保持一个最新的规划信息组合，方便在销售和规划过程中参考。
4. Effectively represent the Hotel
in all telephone, written and personal contacts with potential, past and
current clients with warm and friendly guest contact, an ever-present
willingness to assist, and especially an obvious desire to welcome client
business to the hotel.
代表酒店与潜在的、过去的和现在的客户进行所有电话、书面和私人联系，与客人保持热情友好的联系，随时愿意提供帮助，特别是欢迎客户来酒店做生意。
5. Prepare all information-sharing
communiqués to the client and to other hotel departments precisely and
thoroughly and update that information on a timely basis.
为客户和其他酒店部门准确、全面地准备所有信息共享公报，并及时更新信息。
6. Assume
responsibility for all final preparations prior to the event and on the day of
the event to ensure client satisfaction in line with the details of the
planning process.
负责活动前及活动当天的所有最终准备工作，确保客户满意，注重活动策划流程的细节。
7. Complete all reports on a
timely basis as requested by the Director of Groups & Events.
根据集团及宴会销售总监的要求及时完成所有报告。
8. Maintain orderly event files
recording all vital information on proper departmental forms should another
team member be called upon to assist or should an issue following the event need
to be substantiated.
保存有序的活动文件，记录所有重要的信息在适当的部门表格上，如果另一个团队成员被要求协助或事件后的问题需要被证实。
9. Bid a fond farewell to all
event clients with a personalized letter of appreciation and complete follow up
on all outstanding balances.
用一封个性化的感谢信向所有活动客户道别，并完成对所有款项的跟踪。
10. Cross Sell other Kempinski
Hotels as appropriate.
视情况而定进行交叉销售给其他的凯宾斯基酒店。
11. Live and achieve the Kempinski
Sales Vision.
实现凯宾斯基的销售愿景
12. Follow up all enquiries within
24 hours of receipt and trace and follow up all past, potential and current
client files on a regular basis.
跟进所有问询，24小时内跟进，并定期跟进所有过去、潜在及现时的客户档案。
13. Follow all department
guidelines on the outlining and collection of advance deposits and final
payments OR the clear arrangements for credit accounts with the Credit Manager.
遵守所有部门指引，列明及收取预付按金及最终付款，或与信贷经理就信贷户口作出明确安排。
14. Assist other professional sales
team members with overall team efforts to secure business and to produce all
events to meet the expressed wishes and expectations of the client.
协助其他专业销售团队成员进行整体的团队工作，确保业务的稳定，并组织所有活动以满足客户表达的愿望和期望。
15. Meet and exceed personal
monthly, quarterly and/or annual sales goals and to assume partial
responsibility for the creation of those goals.
完成并超越个人月度、季度和/或年度销售目标，并对这些目标的实现承担部分责任。
16. Focus all personal sales
efforts on one specific Market Segment as agreed up by the entire sales team
plus minor efforts on the wide range of other market segments being pursued by
the team.
根据整个销售团队的一致意见，将所有个人销售工作集中在一个特定的细分市场上，并在团队所追求的其他广泛的细分市场上做一些小的努力。
17. Additional
responsibilities and tasks can be added at any time according to the needs of
the business and of the hotel.
根据业务和酒店的需要，随时可以增加额外的职责和任务。