Chinese Restaurant Captain 中餐厅领班

• 指导员工的准备、服务工作。与厨房协调好当日或每月的特色菜及推荐菜。
• 记录并保存销售额，客人的投拆、解决办法及所涉及的人员和设备方面的细节。
• 参加每天的晨会和每月的交流会议，总结并讨论服务及工作的准备情况。
• 监督并指导餐厅员工的服务情况。
• 询问客人对饭菜和服务是否满意，并要明确客人的要求或需要。
• Briefs personnel on preparations, service and content of menu items. Coordinates with kitchen on daily or monthly specials and promotions.
• Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference.
• Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation.
• Monitors and supervises service flow in the restaurant.